From: "Keith F. Lynch" <kfl at KeithLynch.net>
To: WSFA members <WSFAlist at KeithLynch.net>
Subject: [WSFA] Re: Borders: What Went Wrong
Date: Thu, 17 Feb 2011 19:15:52 -0500 (EST)
Reply-To: WSFA members <WSFAlist at KeithLynch.net>

"Michael Walsh" <mjw at press.jhu.edu>
> "Borders Rewards Plus program, a customer loyalty program that has
> 42 million members, 12 million of which were enrolled in the last
> two years;"

That means 86% of Americans, including me, are not members.  We mostly
shop elsewhere.  And I'm sure the percentage would be even higher
except that their main competitor stupidly has a similar card program.

The Washington Post says all their stores in DC and in PG County are
closing, and that so is their Tysons store.

Their Silver Spring store will apparently remain open.  See
http://blogs.wsj.com/deals/2011/02/16/is-borders-closing-a-store-near-you-heres-the-full-list/