Date: Tue, 13 Nov 2012 20:50:19 -0500 From: mark <m.roth at 5-cent.us> To: undisclosed-recipients:; Subject: [WSFA] FW: Classified Vacancy Announcement - Computer Network Analyst - Central Office Reply-To: WSFA members <WSFAlist at KeithLynch.net> Anyone interested, let me know, and I'll give you more info, and pass on your resume & cover letter. It's in Washington, DC proper. mark Position Title: Computer Network Analyst Department: Systems Grade: O-CL <snip> Begin Posting: November 13, 2012 End Posting: November 21, 2012 <snip> SUMMARY The purpose of this position is to provide technical support for the organization's PCs, Servers, as well as voice and data networks. This position is responsible for maintaining high user satisfaction and productivity through the use of computing technology including computers, networks, and in-house and hosted software applications. The position assists the Technology Officer with disaster recovery planning, preparation, and testing. This position is also responsible for maintaining operational data and system recovery capabilities and providing ongoing support to end users with the use of technology. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Writes technical specifications. Monitors and manages system backups to ensure that systems and data can be recovered Monitors and analyzes system workload, including data traffic and utilization trends in the technical architecture and provides proactive response to maintain performance and security integrity. Reads technical manuals and brochures to identify and recommend equipment that meets requirements. Develops and writes procedures for installation, use, and solving problems associated with communications hardware and software. Provides technical and functional guidance to end-users for computing and security related issues. Interfaces with users, consultants, technical teams, and vendors for maximum guidance in determining the most appropriate type of hardware installation. Supports complex PCs and LAN/WAN networks throughout the organization. Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing systems. Assists in the implementation and support of unified network technologies across the organization Designs and maintains systems recovery procedures. Participates in the technical design, planning and testing of disaster recovery procedures. Maintains network hardware and software and coordinates as necessary with vendors for services on telephone switches, routers, DSUs, servers, firewalls, VPNs, and other related network equipment. Provides help desk coverage as needed and responds to user problems. Assists with day-to-day activities. <snip> Occasional travel may be required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requires advanced knowledge and experience in the area of local and wide area networking, communications, and related hardware and software. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPLETE BACKGROUND CHECK REQUIRED. EDUCATION and/or EXPERIENCE Bachelor of Science degree from an accredited college or university or a comparable degreed program plus three years experience in a technical position providing support for networks, telecommunication systems (voice and data) hardware and software, mid-range computer platforms, PCs, WANs/LANs, including troubleshooting and resolving complex technical problems. OR High School or General Education Degree (GED) plus six years experience in a technical position providing support for networks, telecommunication systems (voice and data) hardware and software, mid-range computer platforms, PCs, WANs/LANs, office automation products, including troubleshooting and resolving complex technical problems. TECHNICAL, BUSINESS, INDUSTRY KNOWLEDGE Advanced knowledge of Microsoft operating systems, Cisco routers, Firewall technologies, security, PC operating software, network protocols and topologies, including WAN/LAN configurations, in-depth knowledge of cabling plants, telephone switches, office automation software, and PC hardware and peripheral components. COMMUNICATION SKILLS Intermediate - Ability to speak effectively before groups such as Funds' employees, beneficiaries, or third party administrator for purposes such as gathering information, providing advice or counsel or making recommendations regarding procedures or policies. Intermediate - Ability to read and interpret documents such as operating instructions, procedures and processing manuals. Ability to write reports, business correspondence and procedures manuals. MATHEMATICAL SKILLS Basic - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. CERTIFICATES, LICENSES, REGISTRATIONS None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand. Specific vision abilities required by this job include close vision, and ability to adjust focus. <snip> The noise level in the work environment is usually moderate.