Subject: [WSFA] Fwd: FW: Classified Vacancy Announcement - Coordinator, Application Development & Support - Central Office To: WSFA Official List <wsfa-forum at yahoogroups.com>, WSFA members <WSFAlist at keithlynch.net>, bsfsgeneral <bsfsgeneral at bsfs.org> From: mark <m.roth at 5-cent.us> Date: Tue, 3 May 2016 18:47:19 -0400 Reply-To: WSFA members <WSFAlist at KeithLynch.net> Anyone interested, please contact me offlist. It's in downtown DC. -------- Forwarded Message -------- Subject: [WSFA] Classified Vacancy Announcement - Coordinator, Application Development & Support - Central Office Position Title: Classified Vacancy Announcement Department: Systems Department Posting No(s): 539 Number of Postings: 1 Grade: R-CL Entry Level Salary: $103,655 Maximum Hiring Level Salary: $135,788 Maximum Level Salary: $167,922 Begin Posting: May 3, 2016 End Posting: May 11, 2016 SUMMARY: The purpose of this position is to coordinate the effective use of staff's time and ensure efficient communication between team members engaging in development and support activities, other IT work areas, and end users. Reviews and assigns work order requests to appropriate staff. The coordinator acts as a resource for staff regarding technical advice and resolving problems. The incumbent will also serve as a first resource to handle questions concerning the custom developed systems and databases. The coordinator needs experience leading a technical team, as well as, strong analytical and problem-solving abilities. The incumbent must understand and conceptualize applications from both a technical/programming perspective and a business point of view. Because s/he deals with both technical personnel and business managers/administrators, as well as participate on project teams, the coordinator needs strong interpersonal and communication skills. The incumbent must also have strong project planning skills and demonstrate advanced analytical, troubleshooting and design skills. The coordinator will apply special emphasis on the enforcement of security standards and best practices within the application programming environment. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Monitors projects and requests, and provides a weekly status report to Systems' Director. Responsible for enriching current knowledge to obtain an overall understanding of software (in-house developed and COTS) systems and for supporting, (i.e., modifying and enhancing) existing proprietary application software used within the organization. Monitors and ensures issues are identified, tracked, reported on, and resolved in a timely manner. Exhibits extensive knowledge of emerging industry practices when solving business problems and technical issues. Recognizes system deficiencies and implements effective solutions. Suggests areas for improvement of internal processes along with possible solutions, and coordinates tasks to execute the changes. Consults with programming and technical colleagues on the designs and implementation solutions to complex problems. Evaluates information technology projects, strategies, and solution development needs, and to establish priorities, determine scope, identify and deploy appropriate resources to help meet the Funds' goals and business objectives in a cost effective and timely manner. Analyzes complex business problems and assesses how automated systems can be implemented to solve them. Plans, directs and coordinates software application maintenance for the organization's information systems. Provides IT support for regulatory and compliance activities. Troubleshoots multi-platform software and data problems; directs staff on the approach for resolution, and provides solution to users. Skilled in performing high-level root cause analysis for service interruption recovery and creating preventive measures and skilled in recommending system changes and enhancements. Other key responsibilities include a principal lead Database Administrator (DBA) role to develop, maintain, and modify the database management systems (DBMS) found on a variety of computing platforms. The employee also plays a lead .NET developer role that includes managing the migration of all .NET applications to the most recent Microsoft Visual Studio Environment. Continues enhancing understanding of technology with a focus on delivering business solutions that include strategies for risk mitigation and contingency planning. Runs complex projects/programs from design and development to production, which includes reviewing and editing requirements, specifications, and recommendations related to proposed solutions. Works closely with the users to oversee the definition, testing, training, implementation, and support of functional requirements. Follows and enforces established Project Management protocol when working on projects. Strong analytical, leadership, and project management skills are required, including a thorough understanding and working knowledge of the Funds' Project Management Methodology. Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. Works as an individual contributor with the ability to take the lead on tasks, assist other staff, and handle tasks independently, while maintaining high levels of productivity. Determines technical feasibility and impact of requested program changes within the organization's existing information technology architecture. The employee must demonstrate the ability to multi-task. Demonstrates solid leadership skills when proposing opportunities created by new and emerging technologies that may be of potential interest to the organization. Instrumental in the development and implementation of strategic technology plans. Directs and influences enterprise-wide systems architecture decisions. Provides technical leadership to less experienced application developers and support staff, by assisting and advising in such areas as distributed objects, intra and Internet deployed applications, Transact-SQL, .NET development, Visual Basic, Data window .NET, and Crystal Enterprise Management. Writes object and process specifications and reviews those developed by other application development staff. Using established standards, translates object process specifications into computer instructions. Provides system security by creating privilege structures, and enrolls and grants these to users; works with developers and support team to ensure that security is maintained throughout all elements of applications. Diagnoses, analyzes, and resolves database/application failure which may involve conducting extensive research within various areas to ensure that all problematic factors have been assessed. Provides expertise for advanced troubleshooting of system performance and optimizations. Consults on the designs and implementation solutions to complex problems. Handles all aspects of the "Change Management" process (utilizing tools such as SourceSafe, TFS) by reviewing all requests from staff for stored procedure and GUI object migration, confirming that the request is viable, and completing the migration. Prepares technical reports, memoranda, instructional manuals, process flow diagrams, and object models as documentation of program development. Responsible for adhering to all [redacted] policies and procedures adopted to comply with the Health Insurance Portability and Accountability Act (HIPAA) governing the privacy, security, and use of protected health information. Assists with day-to-day activities of the department, as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with emphasis on strong leadership skills. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor's degree from an accredited college or university or a comparable degreed program PLUS six years of experience demonstrating proficiency in leading staff to maximize levels of productivity; doing business analysis; designing and developing systems using object, data, and entity relationship models; using relational databases such as Microsoft's SQL Server; analyzing and designing application systems; and working in a Windows operation system environment using software configuration management tools, (e.g., version control, migration tools). Also, experience in troubleshooting complicated technical system problems and recommending a solution. - OR - Credit hour equivalent of an Associate's degree from an accredited college or comparable degreed program PLUS seven years of experience demonstrating proficiency in leading staff to maximize levels of productivity; doing business analysis; designing and developing systems using object, data, and entity relationship models; using relational databases such as Microsoft's SQL Server; analyzing and designing application systems; and working in a Windows operation system environment using software configuration management tools, (e.g., version control, migration tools). Also, experience troubleshooting complicated technical system problems and recommending a solution. - OR - Certificate from a technical or vocational school that has specialized curriculum in computer programming PLUS eight years of experience demonstrating proficiency in leading staff to maximize levels of productivity; doing business analysis; designing and developing systems using object, data, and entity relationship models; using relational databases such as Microsoft's SQL Server; analyzing and designing application systems; and working in a Windows operation system environment using software configuration management tools, (e.g., version control, migration tools). Also, experience troubleshooting complicated technical system problems and recommending a solution. Experience serving in a leadership role with other technical staff. TECHNICAL, BUSINESS, INDUSTRY KNOWLEDGE: Advanced knowledge of programming languages such as Visual Basic .Net, and SQL. A thorough understanding of WEB-based architectures and Internet protocols. In-depth knowledge of relational databases, database architectures, and data loading practices. Also, advanced knowledge of Intranet/Internet system design and development using relational databases such as Microsoft's SQL Server; and a thorough understanding of software development life cycle. Familiarity and working knowledge of programming security best practices. Extensive experience in developing GUI applications using programming languages such as Microsoft .NET platform including Transact-SQL, Visual Studio.NET, Visual Basic, HTML, XML, ASP, Datawindow .NET, and Crystal Reports. Hands-on experience and knowledge of Microsoft developer tools, such as, SSIS and SSRS are required. Thorough understanding of Object Oriented Analysis, design, programming, and development of object models. Advanced knowledge and experience in all aspects of database administration. COMMUNICATION SKILLS: Advanced - Ability to effectively present complex information or issues, and respond to questions from groups such as manager, beneficiaries, outside vendors, or outside counsel for purposes such as resolving conflict, negotiating critical transactions, and providing instructions and direction. Advanced - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures and manuals, and government regulations. Exceptional written and oral communication abilities are required. MATHEMATICAL SKILLS: Intermediate - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. CERTIFICATES, LICENSES, REGISTRATIONS: None. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PROBATIONARY PERIOD 65 Days pursuant to Sections 5.06, 5.07 and 5.08 of the Collectively Bargained Agreement. COMPLETE BACKGROUND CHECK REQUIRED.